CaddyGo™ Privacy Policy (Website + App)

Last updated: 2026

CaddyGo™ (“we”, “us”, “our”) is part of Go Network. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and the choices and rights available to you.

Information We Collect

We may collect the following types of information when you use the CaddyGo website or app:

• Account and contact details, such as your name, email address and phone number.

• Order information, including items ordered, delivery or collection location, golf hole, tee, buggy, clubhouse table or other location selection, and venue selection.

• Device and technical information, such as browser type, operating system and general usage information.

• Cookies and similar technologies used for login, preferences, security and site functionality.

• Image metadata. If you upload images to the website or app, embedded metadata may be processed where necessary for security, fraud prevention or service functionality.

• Approximate location, if you choose to use GPS-based search to find nearby golf clubs, golf courses or associated hospitality venues. Location access is optional and can be controlled through your device settings.

How We Use Your Information

We may use your information to:

• Provide, operate and improve the CaddyGo service

• Create and manage your account

• Process and fulfil orders

• Provide customer service and technical support

• Maintain platform security and prevent fraud or misuse

• Improve app performance and user experience

• Comply with legal, regulatory and accounting obligations

We do not sell your personal data.

Sharing Your Data

We may share relevant information with:

• Golf clubs, golf courses, hospitality venues or other participating venues responsible for fulfilling your order

• Service providers supporting our platform, including hosting, analytics and payment processing providers

• Authorities or other organisations where disclosure is required by law or reasonably necessary for fraud prevention or security

We only share information where necessary for the relevant purpose.

Account Deletion

You can request deletion of your CaddyGo account at any time.

To request deletion of your account and the personal data associated with it, email:

privacy@go-network.co.uk

Please send the request from the email address associated with your CaddyGo account where possible, and state that you would like your CaddyGo account deleted.

Following a valid deletion request, we will delete or anonymise your account and associated personal data unless we are required to retain certain information for legal, regulatory, accounting, security or fraud-prevention purposes.

Information that must legally be retained may be kept only for the required retention period and will not be used for unrelated purposes.

Data Retention

We retain personal data only for as long as reasonably necessary to provide our services, operate the platform and comply with legal or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

You may request deletion of your account or personal data at any time using the account deletion process described above.

Your Rights

Depending on applicable law, you may have the right to request:

• A copy of the personal data we hold about you

• Correction of inaccurate or incomplete information

• Deletion of your account and personal data

• Restriction of certain processing

• Withdrawal of consent for optional features, including location access

• Information about how your personal data is used

To exercise these rights, contact privacy@go-network.co.uk.

Cookies

We use cookies and similar technologies for login, preferences, security and site functionality.

You can manage or disable cookies through your browser settings, although disabling certain cookies may affect some website features.

Where Your Data Is Processed

Your information may be processed by Go Network and trusted service providers acting on our behalf.

Where personal data is transferred or processed outside the United Kingdom, appropriate safeguards will be used where required by applicable data protection law.

Contact Us

For privacy questions, account deletion requests or other data requests, contact:

privacy@go-network.co.uk